Guatemala Safety Guide

Guatemala Safety Guide

Health, security, and travel safety information

Safe with Precautions
Guatemala is a beautiful Central American destination known for its Mayan heritage, colonial architecture, volcanic landscapes, and vibrant indigenous culture. While millions of tourists visit safely each year, travelers should be aware that Guatemala has areas with elevated crime rates, particularly in Guatemala City and certain border regions. The country's most popular tourist destinations like Antigua, Lake Atitlán, and Tikal are generally safe when visitors take standard precautions. The key to a safe visit is staying informed, using common sense, and being aware of your surroundings. Most incidents involving tourists are crimes of opportunity such as pickpocketing and bag snatching, which can be largely prevented through vigilance and smart travel practices. Violent crime does exist but rarely targets tourists who stay in well-traveled areas and avoid risky situations. With proper preparation, awareness of local conditions, and adherence to safety guidelines, travelers can enjoy Guatemala's incredible offerings while minimizing risks. Working with reputable tour operators, staying in established tourist areas, and following local advice will significantly enhance your safety throughout your visit.

Guatemala is generally safe for tourists who stay in main tourist areas, remain vigilant, and take standard security precautions, though certain areas of Guatemala City and border regions require extra caution.

Emergency Numbers

Save these numbers before your trip.

Police (National Civil Police)
110 or 120
Main emergency police number; response times vary significantly between tourist areas and remote locations
Ambulance
122 or 123
Public ambulance service; private ambulance services may be faster in cities; consider having your hotel call for you
Fire Department
122 or 123
Bomberos Voluntarios (volunteer firefighters) also provide emergency medical response
Tourist Police (POLITUR)
1500 or 2421-2810
Specialized tourist police available in major tourist areas like Antigua, Guatemala City (Zona 10), and Lake Atitlán; English-speaking officers available
INGUAT (Tourist Assistance)
1500 or 2421-2800
Guatemala Tourist Board provides assistance to tourists 24/7, including emergencies and complaints
U.S. Embassy (for U.S. citizens)
+502 2326-4000
Emergency after-hours number available; located in Guatemala City, Zona 10

Healthcare

What to know about medical care in Guatemala.

Healthcare System

Guatemala has a two-tier healthcare system with public hospitals (generally overcrowded with limited resources) and private hospitals and clinics that offer much higher quality care. Private healthcare in major cities meets international standards, while rural areas have limited medical facilities.

Hospitals

For tourists, private hospitals are recommended: Hospital Centro Médico, Hospital Herrera Llerandi, and Sanatorio El Pilar in Guatemala City are top choices. Antigua has Hospital Privado Hermano Pedro. Most accept international insurance with proper documentation. Payment is typically required upfront or guarantee of payment.

Pharmacies

Pharmacies (farmacias) are widely available in cities and towns. Many medications available by prescription-only in other countries can be purchased over-the-counter. Major chains include Farmacias Cruz Verde and Farmacia Galeno. Pharmacists can provide basic medical advice. Ensure medications are sealed and check expiration dates.

Insurance

Travel health insurance is not required but STRONGLY recommended. Medical evacuation coverage is particularly important as serious conditions may require air transport to Guatemala City or home country. Many private facilities require proof of insurance or upfront payment.

Healthcare Tips

  • Bring sufficient prescription medications in original containers with doctor's note; pharmacies may have different brands
  • Private clinics (clínicas) are available for minor issues and are more affordable than hospitals
  • Dental care in Guatemala is excellent and affordable; many dental tourists visit specifically for procedures
  • Keep copies of prescriptions and medical records; consider travel insurance that includes medical evacuation
  • Tap water is not safe to drink; stick to bottled water to avoid gastrointestinal issues
  • Altitude sickness can affect travelers in highland areas; ascend gradually and stay hydrated

Common Risks

Be aware of these potential issues.

Petty Theft and Pickpocketing
Medium to High Risk

Pickpocketing, bag snatching, and theft from vehicles are common in tourist areas, markets, bus stations, and crowded places. Thieves often work in teams to distract victims.

Use anti-theft bags, keep valuables hidden, avoid displaying expensive jewelry or electronics, use hotel safes, keep bags in front of you in crowds, and be extra vigilant in markets and on public transportation
Armed Robbery
Medium Risk

Armed robberies can occur, particularly in Guatemala City, on highways, and in isolated areas. Robberies on public buses and at ATMs have been reported.

Use ATMs inside banks during business hours, avoid walking alone at night, use registered taxis or ride-sharing apps, don't resist if confronted, travel on main highways during daylight, and consider private shuttles over public buses for long distances
Express Kidnapping
Low to Medium Risk

Short-term kidnappings where victims are forced to withdraw money from ATMs. Incidents are relatively rare but have occurred, often involving unlicensed taxis.

Only use registered taxis (white with yellow taxi signs) or ride-sharing apps like Uber, never hail taxis on the street, arrange transportation through your hotel, and avoid traveling alone late at night
Bus Safety Issues
Medium to High Risk

Public chicken buses and intercity buses are frequent targets for robbery. Buses may also be poorly maintained and driven recklessly.

Use tourist shuttles or private transportation services like Adrenalina Tours or Atitrans, avoid public chicken buses for long distances, keep valuables secured and out of sight, and consider first-class bus services for intercity travel
Road Safety
High Risk

Driving in Guatemala can be hazardous due to poorly maintained roads, lack of signage, aggressive driving, roadblocks, and crime on highways. Accidents are common.

Avoid driving at night, rent a 4WD vehicle for rural areas, purchase full insurance coverage, stay on main highways, be prepared for speed bumps (topes), and consider hiring a local driver instead of self-driving
Tourist-Targeted Scams
Medium Risk

Various scams target tourists, from overcharging to fake tour operators and distraction techniques for theft.

Agree on prices before services, use official tour operators, be wary of overly friendly strangers offering help, and verify credentials of guides and transportation providers
Altitude-Related Issues
Low to Medium Risk

Many destinations are at high altitude (Antigua at 1,500m, Quetzaltenango at 2,300m, and highland villages even higher), which can cause altitude sickness.

Ascend gradually, stay hydrated, avoid alcohol initially, rest on arrival, consider altitude medication if prone to symptoms, and seek medical attention if symptoms worsen
Waterborne Illnesses
Medium Risk

Tap water is not potable, and food safety standards vary. Traveler's diarrhea and other gastrointestinal issues are common.

Drink only bottled or purified water, avoid ice unless from purified water, eat at established restaurants, avoid street food initially until acclimated, wash hands frequently, and bring anti-diarrheal medication

Scams to Avoid

Watch out for these common tourist scams.

Fake Tour Guide Scam

Individuals approach tourists claiming to be official guides, offer tours at inflated prices or to non-existent destinations, or lead tourists to shops where they receive commissions. Some may lead tourists to isolated areas for robbery.

Only book tours through established agencies or your hotel, verify guide credentials (official guides have INGUAT certification), agree on prices in writing beforehand, and be wary of unsolicited offers from strangers
Taxi Meter Scam

Taxi drivers claim the meter is broken and quote inflated prices, take unnecessarily long routes, or use rigged meters that run fast.

Agree on the fare before getting in, use ride-sharing apps like Uber which are available in Guatemala City and Antigua, ask your hotel for typical fares to destinations, or have the hotel call a trusted taxi company
Distraction Theft

One person creates a distraction (spilling something on you, asking for help, creating a commotion) while an accomplice steals your belongings.

Keep bags secured in front of you, be suspicious of unusual incidents or overly helpful strangers, keep valuables in inside pockets, and maintain awareness of your surroundings in crowded areas
ATM Skimming and Shoulder Surfing

Criminals install skimming devices on ATMs to capture card information, or watch over your shoulder to see your PIN, then steal or clone your card.

Use ATMs inside banks during business hours, cover the keypad when entering your PIN, check for unusual devices on the card slot, use credit cards instead of debit when possible, and monitor accounts for unauthorized charges
Fake Police Officers

Scammers pose as police officers and demand to see wallets or passports, then steal money or claim fines must be paid immediately.

Real police rarely stop tourists randomly; ask to see official identification, never hand over your wallet, offer to go to the police station if there's an issue, and know that legitimate fines are not paid directly to officers
Overpriced Tuk-Tuk/Taxi Rides

Drivers quote prices 5-10 times higher than normal rates, especially to tourists who don't know local prices.

Research typical fares beforehand, ask your hotel for standard prices, negotiate firmly before getting in, consider using ride-sharing apps where available, or walk to a different driver if the price seems excessive
Fake Charity or Help Scam

People approach tourists asking for donations to fake charities, to help sick relatives, or claim to need help with money exchange or phone calls.

Don't give money to individuals on the street, donate only to established organizations, decline offers of help with money matters, and be particularly wary of anyone asking you to visit an ATM with them
Gem or Jewelry Scam

Vendors sell fake jade, silver, or other jewelry claiming it's authentic and valuable, often at high prices with elaborate stories about indigenous sources.

Buy jewelry only from reputable shops, be skeptical of street vendors with 'authentic' jade, research typical prices beforehand, and remember that if it seems too good to be true, it probably is

Safety Tips

Practical advice to stay safe.

Money and Valuables

  • Carry only what you need for the day; leave passports, extra cash, and valuables in hotel safes
  • Use ATMs inside banks during business hours; withdraw larger amounts less frequently
  • Divide money between different pockets and bags; consider a money belt for large amounts
  • Keep small bills (Q1, Q5, Q10) for purchases as vendors often claim not to have change
  • Don't flash expensive jewelry, watches, cameras, or phones in public
  • Make copies of important documents and store separately from originals
  • Use credit cards instead of debit cards when possible for better fraud protection

Transportation

  • Use tourist shuttles (like Atitrans, Adrenalina Tours) instead of public buses for intercity travel
  • In Guatemala City and Antigua, use Uber or registered taxis arranged by your hotel
  • Never hail taxis on the street; registered taxis are white with yellow taxi signs and numbered
  • Avoid traveling between cities after dark; most robberies occur on highways at night
  • If renting a car, choose a reputable company, get full insurance, and avoid driving at night
  • Keep car doors locked and windows up, especially in cities and at stoplights
  • Have a charged phone with offline maps; GPS can be unreliable in rural areas

Accommodation

  • Stay in established tourist areas: Zona 10 or Zona 14 in Guatemala City, central Antigua, Panajachel or San Pedro at Lake Atitlán
  • Choose accommodations with good security: locked gates, 24-hour reception, safes in rooms
  • Read recent reviews about safety and location before booking
  • Get specific directions and transportation advice from your hotel before arriving
  • Don't open your door to unexpected visitors; verify identity with reception
  • Keep your room locked even when inside; use additional door locks if provided

Daily Activities

  • Stay aware of your surroundings; avoid using phones or cameras in isolated areas
  • Walk confidently and purposefully; avoid appearing lost or confused in public
  • Avoid walking alone at night, even in tourist areas; take taxis after dark
  • Join group tours for visiting attractions outside main tourist zones
  • Be cautious in markets and crowded areas where pickpockets operate
  • Learn basic Spanish phrases; it improves safety and experiences
  • Trust your instincts; if something feels unsafe, leave the situation
  • Dress modestly and blend in; avoid wearing expensive-looking clothing or accessories

Technology and Communication

  • Purchase a local SIM card (Tigo or Claro) for reliable communication and data
  • Keep phones charged and carry a portable charger
  • Use phone security features: passwords, Find My Phone, remote wipe capability
  • Share your itinerary with family/friends; check in regularly
  • Avoid using phones while walking on streets; step into shops if you need to use it
  • Be cautious using public WiFi; use a VPN for sensitive transactions
  • Save emergency numbers in your phone before arrival

Health Precautions

  • Drink only bottled water; check seals are intact when purchasing
  • Bring hand sanitizer and use frequently, especially before eating
  • Pack a basic first aid kit with anti-diarrheal medication, pain relievers, and any prescriptions
  • Use insect repellent containing DEET to prevent mosquito-borne illnesses
  • Ensure routine vaccinations are up to date; consider Hepatitis A, Typhoid, and others
  • Wash fruits and vegetables with purified water or peel them
  • Be cautious with street food; choose vendors with high turnover and cooked-to-order items

Cultural Awareness

  • Ask permission before photographing indigenous people; some may request a small tip
  • Respect sacred sites and ceremonies; don't enter churches during services without permission
  • Dress modestly, especially in rural and indigenous communities
  • Learn about local customs; for example, bargaining is expected in markets but not in stores
  • Be respectful of Mayan spiritual practices; some sites are actively used for ceremonies
  • Avoid discussing politics or sensitive historical topics with people you don't know well
  • Support local communities by buying authentic handicrafts directly from artisans

Information for Specific Travelers

Safety considerations for different traveler groups.

Women Travelers

Women can travel safely in Guatemala, though they may experience more attention and occasional catcalling (piropos), particularly in cities. Solo female travelers should take extra precautions, especially regarding transportation and nighttime activities. Most incidents can be prevented through awareness and smart planning. Many women travel solo successfully by staying in tourist areas, joining group tours, and connecting with other travelers.

  • Stay in well-reviewed accommodations in safe neighborhoods; hostels can be good for meeting other travelers
  • Avoid walking alone at night; take taxis even for short distances after dark
  • Dress conservatively, especially outside tourist areas; cover shoulders and avoid short shorts in rural communities
  • Wear a wedding ring (real or fake) and mention a husband/partner if uncomfortable; this often deters unwanted attention
  • Be firm and confident when declining offers or attention; don't feel obligated to be overly polite
  • Join group tours for activities outside main tourist areas rather than going alone
  • Keep your phone charged and share your location with trusted contacts
  • Be cautious accepting drinks from strangers; watch your drink being prepared
  • Trust your instincts; if a situation feels uncomfortable, remove yourself immediately
  • Connect with other female travelers through hostel communities or online forums
  • Learn basic Spanish phrases for asserting boundaries: 'déjame en paz' (leave me alone), 'no me molestes' (don't bother me)
  • Consider joining women-specific travel groups or tours if traveling solo for the first time
  • Be aware that machismo culture exists; some men may be persistent but usually respect firm boundaries
  • Avoid isolated beaches, hiking trails, or viewpoints alone; always go with a group or guide
  • Use official transportation; never accept rides from strangers

LGBTQ+ Travelers

Homosexuality is legal in Guatemala (since 1871), and the age of consent is equal for all orientations (18 years). However, there are no anti-discrimination laws protecting LGBTQ+ individuals, no recognition of same-sex relationships, and no legal protections against hate crimes based on sexual orientation or gender identity.

  • Exercise discretion with public displays of affection; same-sex couples may face harassment or hostility
  • Guatemala City's Zona 10 and Zona 4 have LGBTQ+-friendly venues and more acceptance than other areas
  • Research LGBTQ+-friendly accommodations before booking; some guesthouses and hotels are specifically welcoming
  • Connect with local LGBTQ+ organizations like OASIS (Organización de Apoyo a una Sexualidad Integral frente al Sida) for current information
  • Be cautious using dating apps; meet in public places and verify identities as scams and violence have occurred
  • Avoid discussing LGBTQ+ topics with strangers or in public, especially in rural areas
  • Consider joining LGBTQ+ travel groups or tours for added safety and community
  • Be aware that transgender travelers may face additional challenges and discrimination
  • Keep emergency contacts readily available, including your embassy
  • Know that while Guatemala City has Pride events and LGBTQ+ venues, these are not widely publicized due to safety concerns
  • Exercise particular caution in rural areas and small towns where acceptance is minimal
  • Be prepared for potential discrimination in healthcare settings; seek LGBTQ+-friendly providers when possible

Travel Insurance

Travel insurance is essential for Guatemala due to risks of theft, accidents, medical emergencies requiring expensive private healthcare, potential medical evacuation needs, and trip disruptions from natural disasters or safety situations. Public healthcare is inadequate for tourists, and private medical care, while excellent, requires upfront payment. Medical evacuation to Guatemala City or your home country can cost tens of thousands of dollars without insurance.

Medical coverage with minimum $100,000 limit for emergency treatment at private hospitals Medical evacuation and repatriation coverage (minimum $250,000) - critical for serious injuries or illnesses Emergency dental coverage for accidents Trip cancellation and interruption coverage for natural disasters, political unrest, or family emergencies Baggage and personal belongings coverage for theft or loss (common in Guatemala) Adventure sports coverage if planning activities like volcano hiking, zip-lining, or scuba diving 24/7 emergency assistance hotline with multilingual support Coverage for rental car damage (if planning to drive) Personal liability coverage Coverage for stolen or damaged electronics and cameras
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